Privacy Policy for Public Carz
The brand Public Carz and the website www.publiccarz.com are owned and operated by Public Carz Limited (“our”, “us”, “we”, “Company”), having its registered office at G7 Mall ,Seven bungalows ,Andheri west, Mumbai – 400061, India. We facilitate buying and selling of cars without any hassle through our website and apps. This Privacy Policy describes in detail how we treat user information we collect on our website at https://www.publiccarz.com. This Privacy Policy applies to all users (“You” or “Your”) of the website. By visiting and/or using our website, you agree to this Privacy Policy.
This Privacy Policy is an integral part of the Terms & Conditions of the Site.
Information We Collect
1. Your Contact Information: We might collect your name, email, mobile number, phone number, street, city, state, pincode, country, and IP address, credit card, or other payment information in certain cases.
2. Information You Post: We collect information you post on our website or on a third-party social media website belonging to Public Carz.
3. Demographic Information: We may collect demographic information about you, cars you shortlist, cars on which you request test drives, Public Carz hubs you visit, or any other information provided by you during the use of our website. We might collect this as part of surveys also.
4. Other Information: If you use our website, we may collect information about your device, IP address, and the browser you're using. We might look at what website you came from, duration of time spent on our website, pages accessed, or what website you visit when you leave us. We might also collect what type of mobile device you are using or the version of the operating system your computer or device is running.
How We Collect Information
1. Direct Collection: We collect information directly from you when you sign up or request a test drive on the Site. We also collect information if you post a comment on our Site, request a callback, or ask us a question through phone or email.
2. Passive Collection: We use online tracking tools like Google Analytics, browser cookies, and web beacons for collecting certain information about your usage of the Site.
3. From Third Parties: If you use integrated social media features on our website, the third-party social media website may provide us certain information about you, which could include your name and email address.
How Your Personal Information is Used
1. To Contact You: We might use the information to confirm your test drive request/sell request or for promotional purposes.
2. To Respond to Requests: We might use your information to answer your queries concerning our products or services.
3. To Improve Our Services: We might use your information to customize your experience on our website, including displaying content based on your preferences.
4. To Analyze Trends: We may use your information to enhance our website and products, combining it with information from third parties.
5. For Marketing Purposes: We might send you information about special promotions or new features/products.
6. Transactional Communications: We might send you emails or SMS regarding your account, test drives, car purchases, or sales.
7. Legal Compliance: We may use your information to comply with laws or enforce our legal rights.
Sharing of Information with Third Parties
We may disclose your personal information to our associate brands, subsidiary entities, third-party vendors, and service providers who work for us and are bound by confidentiality obligations. This disclosure may be necessary for improving our services, conducting marketing activities, or complying with legal requirements.
We may share information if required by law or to protect ourselves, including responding to court orders or investigating potential fraud.
Accessing and Updating Your Information
We encourage you to periodically review the information you have provided to us and update it if there are any changes.
Use of Third Party Service Providers
We rely on third-party service providers for various services. We may need to share your information with them to fulfill service requests, send emails, or analyze data. These providers have assured us that they implement adequate data protection measures.
Data Security Measures
We have procedures to safeguard your information, including technical, administrative, and physical measures. However, no website or internet transmission is completely secure. We retain personal information only as long as necessary for the purposes for which it was collected.
Links to Third Party Websites
Our website may contain links to third-party websites. We do not share your personal information with these websites and are not responsible for their privacy practices. Please read their privacy policies carefully.
Email/SMS Opt-Out & Account Deletion
You can opt out of receiving marketing emails and/or SMS by unsubscribing or by contacting us at [email protected]. It may take about ten days to process your request. We will still send you transactional messages.
If you wish to delete your account, please contact us at [email protected].
Grievance Redressal
If you have any questions about this Policy or other privacy concerns, you can email us at [email protected].
Updates to This Policy
This Privacy Policy was last updated on [Insert Date]. We may change our privacy practices from time to time and will notify you of material changes as required by law.
Governing Law
Any disputes arising under this Privacy Policy shall be governed by the laws of India.
